@import url('https://fonts.googleapis.com/css2?family=Poppins:ital,wght@0,100;0,200;0,300;0,400;0,500;0,600;0,700;0,800;0,900;1,100;1,200;1,300;1,400;1,500;1,600;1,700;1,800;1,900&display=swap');

html,
body {
  overflow-x: hidden;
}

a,
button {
  cursor: pointer;
}

textarea,
select,
input {
  font-size: 12px !important;
  font-weight: 400 !important;
}

::-webkit-scrollbar {
  width: 6px;
  height: 6px;
}

::-webkit-scrollbar-track {
  background: #eee;
  margin-top: 10px;
  margin-bottom: 10px;
}
 
::-webkit-scrollbar-thumb {
  background: #c5c5c5;
  border-radius: 20px;
}

::-webkit-scrollbar-thumb:hover {
  background: #555; 
}

.btn-primary {
  border: unset;
}
.btn:focus-visible {
  color: #fff;
  background-color: #269988;
  border-color: unset;
  outline: 0;
  box-shadow: unset;
}

.btn-check:checked + .btn, .btn.active, .btn.show, .btn:first-child:active, :not(.btn-check) + .btn:active {
  color: #fff;
  background-color: #269988;
  border-color: unset;
  box-shadow: unset !important;
}

.page-mtitle {
  color: #262626;
  font-size: 18px;
  font-weight: 600;
  margin-top: 15px;
  margin-bottom: 0px;
}
.dropdown-item {
  font-size: 12px;
}

.faqmostsearch {
  display: flex;
  justify-content: space-between;
  border-bottom: 1px solid #e1e3e1;
  padding: 7px 0;
}
.faqmostsearch p {
  margin: 0;
}
.upload-e-message {
  margin-top: -13px;
  margin-bottom: 15px;
}

.login-copyr {
  position: fixed;
  background: #fff;
  bottom: 0;
  width: 300px;
}

.login-copyr p {
  text-align: center;
  font-size: 12px;
  margin: 5px 0;
}

.mainfaqList {
  position: relative;
  height: -moz-calc(100vh - 430px);
  height: -webkit-calc(100vh - 430px);
  height: calc(100vh - 430px);
  /* height: 234px; */
  overflow: auto;
}



body {
  font-family: 'Poppins', sans-serif;
  font-weight: 400;
  font-size: 12px;
  font-style: normal;
  line-height: normal;
}

.paddx3 {
  padding-left: 3rem;
  padding-right: 3rem;
}

.paddt1 {
  padding-top: 1rem;
}

.navbar-toggler:focus {
  box-shadow: unset !important;
}
li.nav-item {
  font-size: 14px;
}

/*Login*/
/* .e-message {
  font-size: 12px !important;
  color: red;
  margin-top: 10px;
} */

.ca-loader {
  margin-top: -30px;
  width: 81px !important;
  padding: unset !important;
  margin-bottom: 0px !important;
}

.signin-btn:disabled {
  height: 45.6px;
  border-radius: 4px;
  background: #269988;
  color: #fff;
  text-transform: uppercase;
  width: 100%;
  padding: 10px 0;
}

.login-banner {
  background: #3fccb7;
  text-align: center;
  height: 100vh;
}

.login-banner img {
  width: auto;
  height: 95vh;
}

.login-form {
  height: 100vh;
  position: relative;
  display: flex;
  flex-direction: column;
  justify-content: center;
  align-items: center;
}

.login-cont {
  padding-right: 20px;
  width: 300px;
  margin-top: 30px;
  margin-bottom: 30px;
  padding-left: 5px;
}

.login-form img {
  width: 250px;
  margin-bottom: 30px;
}

.login-form h2 {
  color: #262626;
  font-size: 24px;
  font-weight: 600;
  margin-bottom: 30px;
}

.login-form input {
  border-radius: 6px;
  border: 1px solid #dadce0;
  background: #fff;
  width: 100%;
  font-size: 12px;
  line-height: 30px;
}

.login-form input::placeholder {
  color: rgba(38, 38, 38, 0.35);
}

.signin-btn:hover,
.signin-btn:focus,
:not(.btn-check)+.btn:active {
  background: #3fccb7;
  color: #fff;
}

.signin-btn {
  margin-top: 10px;
  border-radius: 4px;
  background: #269988;
  color: #fff;
  text-transform: uppercase;
  width: 100%;
  padding: 10px 0;
}

.forgot-pwd {
  /* display: inline-block;   */
  /* width: 100%; */
  text-align: center;
  /* padding: 10px 3px; */
  margin-top: 40px;
}

.f-para {
  margin-left: 50px !important;
}

.forgot-pwd a {
  text-decoration: none;
  color: #269988;
  font-size: 12px;
  font-weight: 600;
}

/*Header*/

header .navbar-brand img {
  width: 150px;
  margin-right: 30px;
}

header .navbar {
  border-bottom: 1px solid #e6e6ec;
}

header .navbar .nav-link {
  color: #262626;
  font-weight: 400;
  margin: 0 10px;
}

.navbar-nav .nav-link.active,
.navbar-nav .nav-link.show {
  color: #262626;
  font-weight: 600;
}

.navbar-nav .nav-link.active::after,
.navbar-nav .nav-link.show::after {
  content: '';
  width: 100%;
  height: 4px;
  background: #269988;
  display: block;
  border-radius: 10px;
  top: 26px;
  position: relative;
}

.profile-w {
  background: #269988;
  border-radius: 50%;
  margin: 0 10px;
  text-decoration: none;
  border: 0;
  width: 30px;
  height: 30px;
  padding: 0;
  text-align: center;
}

.profile-w:hover {
  background: #269988 !important;
}

.profile-w:active {
  background: #269988 !important;
}

.profile-w.btn.show {
  background: #269988 !important;
}

/* .dashicons a {
  margin: 0 10px;
  padding: 5px;
  text-decoration: none;
} */
.dropdown-toggle::after {
  display: none;
}

.db-faq h2 {
  color: #262626;
  font-size: 21px;
  font-weight: 600;
  margin-right: 80px;
  margin-bottom: 0;
}

.db-faq h3 {
  color: #262626;
  font-size: 18px;
  font-weight: 600;
  margin-right: 60px;
  margin-bottom: 0;
}

.db-faq h3 span {
  color: #828282;
  font-size: 14px;
  font-weight: 400;
}

.db-faq {
  display: flex;
  align-items: center;
  padding: 15px 0;
}

.loading-row td {
  width: 100% !important;
  border: none !important;
}

/*Main Dashboard*/
img.cs-loader {
  position: absolute;
  top: 50%;
  left: 50%;
  transform: translate(-50%, -50%);
  
  width: 50px;
}
.top-faq-loader{
  position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
 
    width: 50px;
}
img.uc-loader {
  position: absolute;
    top: 52%;
    left: 50%;
    transform: translate(-50%, -50%);
  
  width: 50px;
}
img.ca-db-loader {
  position: absolute;
  top: 58%;
  left: 26px;
  width: 83px;
  transform: translate(-50%, -50%);
}
.ds-sectiontwo {
  margin-bottom: 0 !important;
}

.r-logo {
  width: 150px;
}

.social-counts {
  border-radius: 27px;
  border: 1px solid #e1e3e1;
  background: rgba(38, 153, 136, 0);
  padding: 15px 25px;
  margin-bottom: 20px;
}

.social-i p {
  color: #262626;
  font-size: 20px;
  font-weight: 600;
  margin: 0;
}

.social-i {
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.social-counts h2 {
  color: #262626;
  font-size: 40px;
  font-weight: 600;
  margin-top: 20px;
}

.chat-activity {
  position: relative;
  border-radius: 27px;
  border: 1px solid #e1e3e1;
  background: rgba(38, 153, 136, 0);
  /* margin-bottom: 10px; */
}

.activity-head h2 {
  color: #262626;
  font-size: 20px;
  font-weight: 600;
  margin: 0;
}

.activity-head select {
  width: 120px;
  border-radius: 28px;
  background: #269988;
  font-size: 12px;
  color: #fff;
  cursor: pointer;
  background-image: url(../images/arrow-drop.png);
  background-repeat: no-repeat;
  background-position: right 0.55rem center;
  border: 0;
}

.activity-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 15px 25px;
  border-bottom: 1px solid #e1e3e1;
}

.card-bg1 {
  background: #fef3a0;
}

.card-bg2 {
  background: #a3e2d8;
}

.card-bg3 {
  background: #ffcdff;
}

.card-bg4 {
  background: #dae7cd;
}

.card-bg5 {
  background: #e4daff;
}

.db-card {
  position: relative;
  height: 105px;
  border-radius: 27px;
  padding: 15px 20px 10px 20px;
}

.activity-chart {
  padding: 10px 15px;
  overflow-x: auto;
}

/* .activity-chart canvas {
  max-height: 217px;
} */

/* .db-card h3 {
  color: #262626;
  font-size: 21px;
  font-weight: 600;
} */

.db-card p {
  color: #262626;
  font-family: Poppins;
  font-size: 12px;
  font-weight: 400;
}

/*Faqs*/
/*mm*/
.faq-hr{
  margin-bottom: 0px !important;
}
.MuiCircularProgress-root {
  color: #269988 !important;
}

.faq-loader {
  position: absolute;
  top: 50%;
  bottom: 50%;
  left: 45%;
  width: 100px;
}

.faqlist-accordion {
  overflow-y: auto;
  max-height: 100%;
}

.faqs-list {
  height: -moz-calc(100vh - 170px);
  height: -webkit-calc(100vh - 170px);
  height: calc(100vh - 170px);
}

.faqlist-accordion .accordion-item .accordion-button ::before {
  content: '\2212' !important;
}

.faqlist-accordion .accordion-item .accordion-button,
.faqlist-accordion .accordion-item .accordion-button.collapsed ::before {
  content: '\002B' !important;
  vertical-align: super;
}

table.faqtable thead th {
  color: #262626;
  font-size: 12px;
  font-weight: 600;
  line-height: 24px;
}

table.faqtable tbody td {
  color: #525252;
  font-family: Poppins;
  font-size: 12px;
  font-style: normal;
  font-weight: 400;
  line-height: 24px;
}

/* .faqs-list .accordion-button::after {
  content: unset;
} */

.accordion-button::after,
.accordion-button:not(.collapsed)::after {
  background-image: unset;
}

.DownloadLink {
  color: #269988;
  text-decoration: underline;
  cursor: pointer;
  margin-left: 5px;
}

button.btn.btn-primary.faq-sub {
  background-color: #269988;
  font-size: 14px;
}

.faq-settings .accordion-item {
  border: 0;
  border-bottom: 1px solid #ddd;
}

/* .faq-settings .accordion-item .accordion-button,
.faq-settings .accordion-item .accordion-button.collapsed ::before {
  content: '\002B';
} */

/* .faq-settings .accordion-item .accordion-button ::before {
  content: '\2212';
} */
/* .status-open{
  color: red;
} */
.status-closed {
  color: red !important;
}
.status-open {
  color: green !important;
}
.DeleteAnchor {
  margin-right: 3.75px;
}

/*mm end*/
.FAQCategorystyle {
  height: 38.3px;
  margin-right: 10px;
}

.faq-filter {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 1rem 0;
}

/* .faq-settings h2 {
  color: #262626;
  font-size: 21px;
  font-weight: 600;
} */

.faqs-list .accordion-button {
  color: #262626;
  font-size: 12px;
  line-height: 24px;
}

.faqs-list .accordion-button i.bi.bi-plus {
  font-size: 22px;
  margin-right: 7px;
}

.accordion-button:not(.collapsed),
.accordion-button:focus {
  background-color: unset;
  box-shadow: unset;
  border-color: unset;
}

.faqs-list .accordion-body {
  padding-left: 50px;
}

.category-cont {
  color: #262626;
  font-weight: 600;
  line-height: 24px;
}

.category-head {
  color: #828282;
  font-weight: 600;
}

.input-search {
  width: 50%;
  height: 44px;
  font-size: 12px;
  line-height: 1.5;
  border: 1px solid #dadce0;
  background: #ffffff;
  background-image: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='20' height='20' viewBox='0 0 20 20'><path fill='%23838D99' d='M13.22 14.63a8 8 0 1 1 1.41-1.41l4.29 4.29a1 1 0 1 1-1.41 1.41l-4.29-4.29zm-.66-2.07a6 6 0 1 0-8.49-8.49 6 6 0 0 0 8.49 8.49z'></path></svg>");
  background-repeat: no-repeat;
  background-position: right;
  background-size: 40px 20px;
  border-radius: 5px;
  padding: 0.5em 2.5em 0.5em 1em;
}

.input-search::placeholder {
  color: #838d99;
}

.input-search:focus {
  outline: none;
  box-shadow: 0 4px 10px 0 rgba(0, 0, 0, 0.16);
}

.file-upload [type='file'] {
  height: 0;
  overflow: hidden;
  width: 0;
}

.file-upload [type='file']+label {
  border-radius: 6px;
  border: 1px solid #dadce0;
  color: #269988;
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
  display: inline-block;
  margin-bottom: 1rem;
  outline: none;
  padding: 10px 15px;
  position: relative;
  transition: all 0.3s;
  vertical-align: middle;
}

.faq-content {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
}

.faq-editw a {
  text-decoration: none;
}

.faq-editw {
  width: 100px;
  text-align: right;
}

.file-upload button img {
  margin-top: -2px;
}

.file-upload button {
  border-radius: 6px;
  border: 1px solid #dadce0;
  background: unset;
  padding: 7px 15px;
  color: #269988;
  font-weight: 600;
}

.modal-header h1 {
  color: #262626;
  font-size: 18px;
  font-weight: 600;
}

.accordion-flush .accordion-item .accordion-button ::before {
  content: '\2212';
}

.accordion-flush .accordion-item .accordion-button,
.accordion-flush .accordion-item .accordion-button.collapsed ::before {
  content: '\002B';
}

.faq-editmodal select {
  color: rgba(15, 15, 15, 0.27);
  font-size: 12px;
}

.faq-editmodal option:not(:first-of-type) {
  color: #262626;
}

.faq-sub-btn {
  font-size: 14px;
  background-color: #269988;
  border-color: #269988;
}

.faq-sub-btn:hover {
  background-color: #269988;
  border-color: #269988;
}
.accordion-button {
  padding: 0.5rem 0.5rem !important;
}

/* Chat Session Screen */
.react-datepicker__day--selected{
  background-color: #269988 !important;
}
.css-pdct74-MuiTablePagination-selectLabel {
  font-family: 'Poppins' !important;
  font-size: 12px !important;
}
.css-194a1fa-MuiSelect-select-MuiInputBase-input.css-194a1fa-MuiSelect-select-MuiInputBase-input.css-194a1fa-MuiSelect-select-MuiInputBase-input {
  padding-right: 24px;
  min-width: 16px;
  font-size: 12px !important;
}
.css-levciy-MuiTablePagination-displayedRows {
  font-family: 'Poppins' !important;
  font-weight: 400;
  font-size: 12px !important;
}

.react-datepicker__close-icon::after {
  background-color: #269988 !important;
}
.chat-sessions-table {
  height: -moz-calc(100vh - 165px);
  height: -webkit-calc(100vh - 165px);
  height: calc(100vh - 165px);
  width: 100%;
  margin-top: 1rem;
}

.e-agentview {
  cursor: pointer;
  color: #269988;
  font-size: 25px;
}

.d-btn {
  border: none;
  background: none;
}

.d-text-center {
  text-align: center !important;
  /* position: absolute;
    top: 38%;
    left: 40%; */
}

/* .l-viewDialog{
  height: 105vh;
} */
.css-ptkaw2-MuiDataGrid-root .MuiDataGrid-row:not(.MuiDataGrid-row--dynamicHeight)>.MuiDataGrid-cell {
  white-space: unset !important;
}

.css-ptkaw2-MuiDataGrid-root .MuiDataGrid-cellContent {
  word-break: break-all;
}

.css-rtrcn9-MuiTablePagination-root .MuiTablePagination-selectLabel {
  display: block !important;
}

.css-rtrcn9-MuiTablePagination-root .MuiTablePagination-input {
  display: block !important;
}
.open-status {
  color: red; /* Change this to the desired text color for 'Open' status */
}

.react-datepicker__input-container input {
  border: var(--bs-border-width) solid var(--bs-border-color);
  line-height: 2.5;
  border-radius: 7px;
  outline: none;
  padding-left: 10px;
}

.chat-download a {
  text-decoration: none !important;
  color: #269988;
  font-weight: 500;
}

.c-viewDialog .modal-dialog {
  margin-right: unset !important;
  margin-top: 0;
  margin-bottom: 0;
}

.c-viewDialog .modal-dialog .modal-content {
  height: 100vh;
  border-radius: 0;
  overflow-y: auto;
}

.c-Export {
  margin-right: 10px;
}

.top-left-sec {
  display: flex;
}

.chat-session-top {
  display: flex;
  justify-content: space-between;
  margin-top: 1rem;
}

button.btn.btn-primary.chat-session-sub {
  background: #269988;
  border: 1px solid #269988;
  margin-left: 10px;
  border-radius: 6px;
  font-size: 12px;
  width: 135px;
  height: 33.6px;
}

select.form-select.choose-date {
  height: 40px;
  width: 177px;
  font-size: 12px;
  color: #525252;
}

label.form-label.date-title {
  font-size: 12px;
  color: #262626;
}

button.btn.btn-primary.chat-session-exp {
  width: 130px;
  height: 39px;
  border: 1px solid #dadce0;
  background: rgba(38, 153, 136, 0);
  color: #262626;
  font-weight: 500;
  font-size: 12px;
}

button.btn.btn-primary.chat-session-Ref {
  width: 130px;
  height: 39px;
  border: 1px solid #dadce0;
  background: rgba(38, 153, 136, 0);
  color: #262626;
  font-weight: 500;
  font-size: 12px;
}

img.img-fluid.chat-session-top-icon {
  margin-right: 10px;
  margin-top: -2px;
}

.table-btmfilter {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin: 10px 0;
}

.chat-sessions-table th {
  color: #262626;
  font-size: 12px;
  font-style: normal;
  font-weight: 500;
  line-height: 24px;
  /* 171.429% */
  padding-bottom: 12px;
}

.chat-sessions-table td {
  color: #828282;
  font-size: 12px;
  font-style: normal;
  font-weight: 400;
  line-height: 24px;
  /* 171.429% */
}

/* .btmfil-pagination ul.pagination li:last-child a, */
.btmfil-pagination ul.pagination li.active a {
  color: #ffffff;
  background-color: #269988;
  border-color: #269988;
}

.btmfil-pagination ul.pagination li a {
  color: #269988;
}

.chat-sessions-sec hr {
  margin-top: 40px;
  margin-bottom: 5px;
}

.container-fluid.px-5.chat-sessions-sec h2 {
  font-size: 24px;
}

.chat-download {
  margin-right: 35px;
}

.modal.fade:not(.in).right .modal-dialog {
  -webkit-transform: translate3d(25%, 0, 0);
  transform: translate3d(25%, 0, 0);
}

#chatDetails .modal-dialog {
  height: 100% !important;
  left: -15%;
  margin-top: 0;
  margin-right: 0;
  margin-bottom: 0;
}

#chatDetails .modal-content {
  width: 600px !important;
}

.chat-sessions-sec table {
  min-width: 1100px;
}
/* Tickets section */

.t-viewDialog .modal-dialog {
  margin-right: unset !important;
  margin-top: 0;
  margin-bottom: 0;
}

.t-viewDialog .modal-dialog .modal-content {
  height: 100vh;
  border-radius: 0;
  overflow-y: auto;
}
.ticket-form-control{
  border: unset !important;
}
.ticket-form-label{
  color:#979494;
}
.ticket-add-btn{
  background-color: #269988;
  border-color: #269988;
  margin-top: 10px;
}
.ticket-add-btn:hover{
  background-color: #269988;
  border-color: #269988;

}
.file-downticket label {
  margin-bottom: 0;
}
.file-downticket {
  border: 1px solid #ddd;
  border-radius: 7px;
  padding: 5px 10px;
  display: flex;
  align-items: center;
  justify-content: space-between;
}
.ticket-note{
  font-weight: 600;
}
.ticket-note-log{
  font-weight: 600;
}
.ticket-txtarea{
  resize: none;
  border-radius: 15px;
}
.ticket-txtarea::placeholder{
  color: #d9d9d9;
}
.note-log-area{
  border: 1px solid #d9d9d9;
  border-radius: 15px;
  overflow-y: auto;
  height: -moz-calc(100vh - 564px);
  height: -webkit-calc(100vh - 564px);
  height: calc(100vh - 564px);
  padding: 15px;
}

.brown > div{
  color: #E38D3D !important;
}
.green > div {
  color: #269988 !important;
}

button.btn.btn-primary.chat-session-sub.rec-search {
  height: 40px;
}
.agent-sessions {
  height: -moz-calc(100vh - 150px);
  height: -webkit-calc(100vh - 150px);
  height: calc(100vh - 150px);
  width: 100%;
}

.MuiTablePagination-selectLabel {
  margin-top: auto;
}

.MuiTablePagination-displayedRows {
  margin-top: auto;
}
.MuiDataGrid-root .MuiDataGrid-columnHeader,
.MuiDataGrid-root .MuiDataGrid-cell {
  outline: none !important;
} 
/* .css-aop0yh .MuiDataGrid-columnHeader:focus-within, .css-aop0yh .MuiDataGrid-cell:focus-within {
  outline: none;
  outline-offset: -1px;
} */
/*
ChatBot design

*/
.even-row {
  background-color: #f2f2f2; /* Light gray background for even rows */
}

.odd-row {
  background-color: #ffffff; /* White background for odd rows */
}
.chat-container {
  max-width: 100%;
  margin: 0 auto;
  height: -moz-calc(100vh - 270px);
  height: -webkit-calc(100vh - 270px);
  height: calc(100vh - 270px);
  overflow-y: auto;
  border: 1px solid #d9d9d9;
  padding: 20px;
  border-radius: 15px;
  background: #F6F6F7;
}
.chat-container-tickets {
  max-width: 100%;
  margin: 0 auto;
  height: -moz-calc(100vh - 347px);
  height: -webkit-calc(100vh - 347px);
  height: calc(100vh - 347px);
  overflow-y: auto;
  border: 1px solid #d9d9d9;
  padding: 20px;
  border-radius: 15px;
  background: #F6F6F7;
}



.col-md-6.chat-side {
  margin-top: -10px;
}

.file-download-btn {
  background-color: #269988;
  border-color: #269988;
}
.file-download-btn:hover{
  background-color: #269988;
  border-color: #269988;

}
.Toastify--animate-icon svg{
  fill: #269988;
  
}
.Toastify__toast--error .Toastify--animate-icon svg{
  fill: rgb(225, 51, 51);
}

.Toastify__progress-bar--success{
  background-color: #269988 !important;
}

.Close-ticket-btn{
  font-size: 14px;
  background-color: #269988;
  border-color: #269988;
}
.Close-ticket-btn:hover{
  background-color: #269988;
  border-color: #269988;
}
.ticket-textarea-form-control{
  height: 100px !important;
    border: unset !important;
}
input.form-control.ticket-file-upload-control {
  margin-right: 10px;
}

.table-striped > tbody > tr:nth-of-type(odd) > * {
  --bs-table-color-type: var(--bs-table-striped-color);
  --bs-table-bg-type: #DFF0EE!important;
  border-radius: 7px;
}

.bot-msgwrapper {
  display: flex;
  align-items: flex-start;
  margin: 15px 0;
}

.bot-msgwrapper img {
  width: 35px;
  margin-right: 10px;
}
.bot-msgwrapper span.bot-message {
  background: #DFF0EE;
  border-radius: 7px;
  padding: 10px 10px;
  display: inline-block;
}
.bot-msgwrapper span.user-message {
  background: #279989;
  color: #fff;
  padding: 10px 15px;
  border-radius: 7px;
}

.bot-msgwrapper:has(> span.user-message) {
  display: flex;
  justify-content: flex-end;
}

.download-fil{
  width: 15px;
  margin-bottom: 5px;
}

.chatbot-bubble {
  background-color: #e6e6e6; /* Light gray background for chatbot messages */
  border-radius: 10px;
  padding: 10px;
  margin-bottom: 10px;
  text-align: left;
}

.user-bubble {
  background-color: #3498db; /* Blue background for user messages */
  color: #fff; /* White text for user messages */
  border-radius: 10px;
  padding: 10px;
  margin-bottom: 10px;
  text-align: right;
}
.custom-header .MuiDataGrid-columnHeaderTitle {
  /* font-weight: 600; */
  color: #262626;
  font-family: Poppins;
  font-size: 12px;
  font-style: normal;
  font-weight: 600;
  line-height: 24px;
}

.MuiDataGrid-cellContent {
  color: #525252;
  font-family: Poppins;
  font-size: 12px;
  font-style: normal;
  font-weight: 400;
  line-height: 24px;
}

.custom-actions-cell {
  border: unset;
  background: none;
}

.chatdetailtitle {
  color: #262626;
  font-size: 14px;
  font-weight: 600;
  line-height: 24px;
}

.chatdetailwrap label {
  color: #979494;
}
.ticket-info-loader {
  width: 15px !important;
}
.chatdetailwrap input {
  color: #262626;
  font-size: 12px;
  font-style: normal;
  font-weight: 400;
  padding: 0;
  border: 0;
}
.chatpoptitle {
  color: #262626 !important;
  font-size: 16px;
}
.notes-msg {
  background: #F5F5F7;
  padding: 10px 15px;
  border-radius: 7px;
  word-break: break-word;
}
.notes-msgtime {
  color: #a2a2a2;
  text-align: right;
}
.noteslog-wrap {
  margin-bottom: 7px;
}

.btn-ticketwrap {
  display: inline-block;
    text-align: right;
    width: 100%;
}

.agents-sec hr {
  margin-top: 40px;
  margin-bottom: 5px;
}

.container-fluid.px-5.agents-sec h2 {
  font-size: 24px;
}

.agent-sec-top {
  display: flex;
  justify-content: space-between;
}

.agents-icons {
  display: flex;
  cursor: pointer;
}

button.btn.btn-primary.agents-cat {
  width: 156px;
  height: 41px;
  border: 1px solid #dadce0;
  background: rgba(38, 153, 136, 0);
  color: #262626;
  font-weight: 500;
}

button.btn.btn-primary.agents-add {
  width: 180px;
  height: 41px;
  border: 1px solid #dadce0;
  background: rgba(38, 153, 136, 0);
  color: #262626;
  font-weight: 500;
  font-size: 12px;
}

.a-Category {
  margin-right: 10px;
}

.a-deatils {
  align-items: center;
}

.cr-rate {
  font-size: 40px;
  font-style: normal;
  font-weight: 700;
  line-height: 24px;
}

.a-close {
  display: flex;
  align-items: center;
}

.required:after {
  content: " *";
  color: red;
}

.agent-edit {
  margin-right: 35px;
}

.agent-details-btn {
  font-size: 14px;
  background-color: #269988;
  border: 1px solid #269988;
}

.agent-details-btn:hover {
  background-color: #269988;
  border: 1px solid #269988;
}

#addAgent ::-webkit-input-placeholder {
  /* WebKit, Blink, Edge */
  color: rgba(15, 15, 15, 0.27);
  font-size: 12px;
}

#addAgent select {
  color: rgba(15, 15, 15, 0.27);
  font-size: 12px;
}

#addAgent option:not(:first-of-type) {
  color: #262626;
}

#addAgent .modal-header {
  border-bottom: unset;
}

#agentCategory th {
  color: #262626;
  font-size: 12px;
  font-style: normal;
  font-weight: 500;
  line-height: 24px;
  /* 171.429% */
  padding-bottom: 12px;
}

#agentCategory td {
  color: #828282;
  font-size: 12px;
  font-style: normal;
  font-weight: 400;
  line-height: 24px;
  /* 171.429% */
}

.agent-category-btn {
  background-color: #269988;
  border: 1px solid #269988;
}

#agentCategory ::-webkit-input-placeholder {
  /* WebKit, Blink, Edge */
  color: rgba(15, 15, 15, 0.27);
  font-size: 12px;
}

.agentCategoryinput input {
  width: 301px;
  height: 41px;
}

.agentCategoryinput button {
  width: 140px;
  height: 41px;
  font-size: 14px;
}
.btn:disabled{
  background-color: #279989;
  border-color: #279989;
}


.agentCategoryinput button:hover {
  background-color: #269988;
  border-color: #269988;
}

.agentCategoryinput {
  display: flex;
  justify-content: space-between;
}

#agentCategory hr {
  margin-top: 35px;
  margin-bottom: 3px;
}

#agentCategory .modal-header {
  border-bottom: unset;
}

.soon-wrapper {
  padding: 60px;
}

.soon-wrapper img {
  max-width: 480px;
}

.agent-sessions table {
  min-width: 1100px;
}

.agent-sessions th {
  color: #262626;
  font-size: 12px;
  font-style: normal;
  font-weight: 500;
  line-height: 24px;
  /* 171.429% */
  padding-bottom: 12px;
}

.agent-sessions td {
  color: #828282;
  font-size: 12px;
  font-style: normal;
  font-weight: 400;
  line-height: 24px;
  /* 171.429% */
}

.e-agent {
  cursor: pointer;
}

.d-agent {
  cursor: pointer;
}

/* Change Password */
.admin-icon{
  color: #269988;
  font-size: 20px;
  margin-right: 5px;

}
.c-pwd-icon{
  color: #269988;
  font-size: 20px;
  margin-right: 5px;

}
a.dropdown-item {   
  display: flex;
  align-items: center;
}
.dropdown-item.active, .dropdown-item:active {
  background-color: #269988 !important;
}
.dropdown-item:active .admin-icon{
  color: #fff;
}
.dropdown-item:active .c-pwd-icon{
  color: #fff;
}
.dropdown-item:active .logout-icon{
  color: #fff;
}
.logout-icon{
  color: #269988;
  font-size: 20px;
  margin-right: 5px;

}
.e-message.cp-e-msg {
  margin-top: 3px;
}
.c-space {
  margin-top: 30px;
}

.c-space-btn {
  margin-top: 20px;
}

.p-align {
  text-align: center;
}

.change-pwd {
  width: 450px;
  /* position: absolute; */
  border-radius: 27px;
  border: 1px solid #e1e3e1;
  background: rgba(38, 153, 136, 0);
  padding: 15px 25px;
  margin-bottom: 20px;
  margin-top: 20px;
  /* top: 25%; */
}

.change-pwd h2 {
  color: #262626;
  font-size: 40px;
  font-weight: 600;
  margin-top: 20px;
}

.avetime-w-sec {
  display: flex;
}
.avetime-w{
  position: relative;
}
.ca-ave-loader{
  width: 35px;
}

.change-pwd-title p {
  color: #269988;
  font-size: 20px;
  font-weight: 600;
  margin: 0;
}

.change-pwd-title {
  display: flex;
  align-items: center;
  justify-content: space-between;
}

/*Animation*/
.anim1 {
  -webkit-animation: movebounce 15s linear infinite;
  animation: movebounce 15s linear infinite;
}

.anim2 {
  -webkit-animation: movebounce 8s linear infinite;
  animation: movebounce 8s linear infinite;
}

.anim3 {
  -webkit-animation: rotate3d 7s linear infinite;
  animation: rotate3d 7s linear infinite;
}

.anim4 {
  -webkit-animation: rotateme 20s linear infinite;
  animation: rotateme 20s linear infinite;
}

.anim5 {
  -webkit-animation: zoom-in-zoom-out 5s ease-out infinite;
  animation: zoom-in-zoom-out 5s ease-out infinite;
}

.anim6 {
  -webkit-animation: rotateme 20s linear infinite;
  animation: rotateme 20s linear infinite;
}

.anim7 {
  -webkit-animation: rotate3d 4s linear infinite;
  animation: rotate3d 4s linear infinite;
}

.anim8 {
  -webkit-animation: movebounce 5s linear infinite;
  animation: movebounce 5s linear infinite;
}

.anim9 {
  -webkit-animation: rotateme 20s linear infinite;
  animation: rotateme 20s linear infinite;
}

.anim10 {
  -webkit-animation-duration: 5s;
  animation-duration: 5s;
  -webkit-animation-timing-function: linear;
  animation-timing-function: linear;
  -webkit-animation-iteration-count: infinite;
  animation-iteration-count: infinite;
  -webkit-animation-name: MOVE-BG;
  animation-name: MOVE-BG;
}

.anim11 {
  -webkit-animation: zoom-in-zoom-out 5s ease-out infinite;
  animation: zoom-in-zoom-out 5s ease-out infinite;
}

.anim12 {
  -webkit-animation: animationFramesOne 15s infinite linear;
  animation: animationFramesOne 15s infinite linear;
}

@-webkit-keyframes movebounce {
  0% {
    -webkit-transform: translateY(0px);
    transform: translateY(0px);
  }

  50% {
    -webkit-transform: translateY(20px);
    transform: translateY(20px);
  }

  100% {
    -webkit-transform: translateY(0px);
    transform: translateY(0px);
  }
}

@keyframes movebounce {
  0% {
    -webkit-transform: translateY(0px);
    transform: translateY(0px);
  }

  50% {
    -webkit-transform: translateY(20px);
    transform: translateY(20px);
  }

  100% {
    -webkit-transform: translateY(0px);
    transform: translateY(0px);
  }
}

@-webkit-keyframes rotateme {
  from {
    -webkit-transform: rotate(0deg);
    transform: rotate(0deg);
  }

  to {
    -webkit-transform: rotate(360deg);
    transform: rotate(360deg);
  }
}

@keyframes rotateme {
  from {
    -webkit-transform: rotate(0deg);
    transform: rotate(0deg);
  }

  to {
    -webkit-transform: rotate(360deg);
    transform: rotate(360deg);
  }
}

@-webkit-keyframes rotate3d {
  0% {
    -webkit-transform: rotateY(0deg);
    transform: rotateY(0deg);
  }

  100% {
    -webkit-transform: rotateY(360deg);
    transform: rotateY(360deg);
  }
}

@keyframes rotate3d {
  0% {
    -webkit-transform: rotateY(0deg);
    transform: rotateY(0deg);
  }

  100% {
    -webkit-transform: rotateY(360deg);
    transform: rotateY(360deg);
  }
}

@-webkit-keyframes animationFramesOne {
  0% {
    -webkit-transform: translate(0px, 0px) rotate(0deg);
    transform: translate(0px, 0px) rotate(0deg);
  }

  20% {
    -webkit-transform: translate(73px, -1px) rotate(36deg);
    transform: translate(73px, -1px) rotate(36deg);
  }

  40% {
    -webkit-transform: translate(141px, 72px) rotate(72deg);
    transform: translate(141px, 72px) rotate(72deg);
  }

  60% {
    -webkit-transform: translate(83px, 122px) rotate(108deg);
    transform: translate(83px, 122px) rotate(108deg);
  }

  80% {
    -webkit-transform: translate(-40px, 72px) rotate(144deg);
    transform: translate(-40px, 72px) rotate(144deg);
  }

  100% {
    -webkit-transform: translate(0px, 0px) rotate(0deg);
    transform: translate(0px, 0px) rotate(0deg);
  }
}

@keyframes animationFramesOne {
  0% {
    -webkit-transform: translate(0px, 0px) rotate(0deg);
    transform: translate(0px, 0px) rotate(0deg);
  }

  20% {
    -webkit-transform: translate(73px, -1px) rotate(36deg);
    transform: translate(73px, -1px) rotate(36deg);
  }

  40% {
    -webkit-transform: translate(141px, 72px) rotate(72deg);
    transform: translate(141px, 72px) rotate(72deg);
  }

  60% {
    -webkit-transform: translate(83px, 122px) rotate(108deg);
    transform: translate(83px, 122px) rotate(108deg);
  }

  80% {
    -webkit-transform: translate(-40px, 72px) rotate(144deg);
    transform: translate(-40px, 72px) rotate(144deg);
  }

  100% {
    -webkit-transform: translate(0px, 0px) rotate(0deg);
    transform: translate(0px, 0px) rotate(0deg);
  }
}

@-webkit-keyframes zoom-in-zoom-out {
  0% {
    -webkit-transform: scale(1, 1);
    transform: scale(1, 1);
  }

  50% {
    -webkit-transform: scale(1.5, 1.5);
    transform: scale(1.5, 1.5);
  }

  100% {
    -webkit-transform: scale(1, 1);
    transform: scale(1, 1);
  }
}

@keyframes zoom-in-zoom-out {
  0% {
    -webkit-transform: scale(1, 1);
    transform: scale(1, 1);
  }

  50% {
    -webkit-transform: scale(1.5, 1.5);
    transform: scale(1.5, 1.5);
  }

  100% {
    -webkit-transform: scale(1, 1);
    transform: scale(1, 1);
  }
}

@-webkit-keyframes MOVE-BG {
  0% {
    -webkit-transform: translateX(0);
    transform: translateX(0);
  }

  50% {
    -webkit-transform: translateX(60px);
    transform: translateX(60px);
  }

  100% {
    -webkit-transform: translateX(0);
    transform: translateX(0);
  }
}

@keyframes MOVE-BG {
  0% {
    -webkit-transform: translateX(0);
    transform: translateX(0);
  }

  50% {
    -webkit-transform: translateX(60px);
    transform: translateX(60px);
  }

  100% {
    -webkit-transform: translateX(0);
    transform: translateX(0);
  }
}

@-webkit-keyframes rotation {
  from {
    -webkit-transform: rotate(0deg);
    transform: rotate(0deg);
  }

  to {
    -webkit-transform: rotate(359deg);
    transform: rotate(359deg);
  }
}

@keyframes rotation {
  from {
    -webkit-transform: rotate(0deg);
    transform: rotate(0deg);
  }

  to {
    -webkit-transform: rotate(359deg);
    transform: rotate(359deg);
  }
}

@-webkit-keyframes fadeInDown {
  0% {
    opacity: 0;
    -webkit-transform: translate3d(0, -100%, 0);
    transform: translate3d(0, -100%, 0);
  }

  to {
    opacity: 1;
    -webkit-transform: translateZ(0);
    transform: translateZ(0);
  }
}

@keyframes fadeInDown {
  0% {
    opacity: 0;
    -webkit-transform: translate3d(0, -100%, 0);
    transform: translate3d(0, -100%, 0);
  }

  to {
    opacity: 1;
    -webkit-transform: translateZ(0);
    transform: translateZ(0);
  }
}

@-webkit-keyframes pulse {
  0% {
    -webkit-box-shadow: 0 0 0 0 rgba(0, 172, 193, 0.5);
    box-shadow: 0 0 0 0 rgba(0, 172, 193, 0.5);
  }

  70% {
    -webkit-box-shadow: 0 0 0 25px rgba(0, 172, 193, 0);
    box-shadow: 0 0 0 25px rgba(0, 172, 193, 0);
  }

  100% {
    -webkit-box-shadow: 0 0 0 0 rgba(0, 172, 193, 0);
    box-shadow: 0 0 0 0 rgba(0, 172, 193, 0);
  }
}

@keyframes pulse {
  0% {
    -webkit-box-shadow: 0 0 0 0 rgba(0, 172, 193, 0.5);
    box-shadow: 0 0 0 0 rgba(0, 172, 193, 0.5);
  }

  70% {
    -webkit-box-shadow: 0 0 0 25px rgba(0, 172, 193, 0);
    box-shadow: 0 0 0 25px rgba(0, 172, 193, 0);
  }

  100% {
    -webkit-box-shadow: 0 0 0 0 rgba(0, 172, 193, 0);
    box-shadow: 0 0 0 0 rgba(0, 172, 193, 0);
  }
}

/*14-12-2023 011-00am start*/
/* .ur-section {
  height: 225px;
} */
.ur-section {
  height: unset;
}

.db-urebody {
  display: flex;
  justify-content: center;
  max-height: 90%;
  min-height: 200px;
  /* margin-top: -26px; */
}



/* .db-faqwrap {
  min-height: 435px;
} */

/* .chat-activity {
  min-height: 435px;
} */
.chat-activity {
  height: -moz-calc(100vh - 226px);
  height: -webkit-calc(100vh - 226px);
  height: calc(100vh - 226px);
  /* min-height: 435px; */
}

/* .db-urewrap {
  min-height: 190px;
} */

.db-urewrap {
  position: relative;
  height: -moz-calc(100vh - 398px);
  height: -webkit-calc(100vh - 398px);
  height: calc(100vh - 398px);
  /* min-height: 190px; */
}

.db-averwrap {
  min-height: 154px;
  border-radius: 27px;
  border: 1px solid #e1e3e1;
  background: rgba(38, 153, 136, 0);
  margin-bottom: 1rem;
}


.db-card h3 {
  color: #262626;
  font-size: 18px;
  font-weight: 600;
  margin-bottom: 5px;
}

.db-card p {
  color: #262626;
  font-size: 12px;
  font-weight: 400;
}

.db-card h2 {
  color: #262626;
  font-size: 34px;
  font-weight: 600;
  margin: 0;
}

.db-faqwrap,
.db-urewrap {
  border-radius: 27px;
  border: 1px solid #e1e3e1;
  background: rgba(38, 153, 136, 0);
  margin-bottom: 1rem;
}

.faqwrap-head,
.urewrap-head {
  padding: 15px 20px;
  border-bottom: 1px solid #e1e3e1;
}

.faqwrap-head h2,
.urewrap-head h2,
.activity-head h2 {
  color: #262626;
  font-size: 18px;
  font-weight: 600;
  margin: 0;
}

.faqwrap-count, .faqwrap-list {
  padding: 15px 20px;
}

.no-data-message-container {
  display: flex;
  justify-content: center;
  align-items: center;
  height: 73vh;
 
}
 
.no-data-message {
 
  text-align: center;
  padding: 20px;
 
}
.faqwrap-count .count-sec p {
  color: #262626;
  font-size: 10px;
  font-weight: 400;
  margin: 0;
}

.faqwrap-count .count-sec h2 {
  color: #262626;
  font-size: 16px;
  font-weight: 600;
  margin-bottom: 5px;
}

.faqwrap-count .count-sec h3 {
  color: #262626;
  text-align: right;
  font-size: 16px;
  font-weight: 600;
}

.faqwrap-list h2 {
  color: #262626;
  font-size: 16px;
  font-weight: 600;
}

.faqwrap-list h2.accordion-header button {
  color: #262626 !important;
  font-size: 12px;
  font-weight: 400;
  padding: 7px 0;
}

.faqwrap-list .accordion-body {
  color: #262626;
  font-size: 12px;
  font-weight: 400;
  padding: 7px 0;
}

.faqwrap-count {
  background: #e4daff;
}

.count-sec {
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.faqwrap-list .accordion-button::after {
  width: 15px;
  height: 15px;
  background-size: contain;
}

.faqwrap-list .accordion-item {
  border: 0;
}

.faqwrap-list .accordion-item h2 {
  border-bottom: 1px solid #ddd;
}

.faqwrap-list .accordion {
  min-height: 200px;
  max-height: 200px;
  overflow-y: auto;
}


.faq-sub:disabled {
  height: 34px;
  border-radius: 4px;
  background: #269988;
  color: #fff;
  text-transform: uppercase;
  /* width: 100%; */
  padding: 5px 0;
}

/* logout Modal */

.yes-btn{
  font-size: 16px;
  background-color: #269988;
  border: 1px solid #269988;
}
.yes-btn:hover{
  background-color: #269988;
  border: 1px solid #269988;
}


/*.Faq Category Scroll.*/

.faqtable thead tr th:first-child,
.faqtable tbody tr td:first-child {
  width: 22rem;
}

.faqtable thead tr th:last-child,
.faqtable tbody tr td:last-child {
  width: 6rem;
}

.faqtable thead {
  overflow: auto;
  display: block;
  width: 100%;
}

.faqtable tbody {
  height: 350px;
  overflow-y: auto;
  display: block;
  width: 100%;
}

.faqtable th,
.faqtable td {
  white-space: unset;
  word-wrap: break-word;
  word-break: break-all;
}

.avetime-w p {
  color: #262626;
  font-size: 12px;
  font-weight: 400;
  line-height: normal;
}

.avetime-w {
  padding: 20px;
}

.avetime-w h2 {
  color: #262626;
  font-size: 18px;
  font-weight: 600;
  line-height: normal;
}

.avetime-w h3 {
  color: #262626;
  font-size: 32px;
  font-weight: 600;
  line-height: normal;
  margin: 0;
}

.scrollbox {
  overflow-y: scroll;
}

.scrollbox::-webkit-scrollbar {
  background-color: transparent;
  width: 0px;
}

.scrollbox:hover::-webkit-scrollbar {
  width: 5px;
}

.scrollbox:hover::-webkit-scrollbar-thumb {
  background-color: rgba(0, 0, 0, 0.2);
}

@media (hover: none) {
  .scrollbox::-webkit-scrollbar {
    width: 5px;
  }

  .scrollbox::-webkit-scrollbar-thumb {
    background-color: rgba(0, 0, 0, 0.2);
  }
}

/*14-12-2023 011-00am end*/

/* Media Query */
@media (min-width: 1400px) {}

@media (min-width: 1200px) and (max-width: 1399.98px) {
  /* .db-urebody {
    height: 220px;
    margin-top: -33px;
} */
}

@media (min-width: 992px) and (max-width: 1199.98px) {
  .avetime-w {
    padding: 10px;
  }

  /*.db-urebody {
    height: 250px;
    margin-top: -32px;
  } */
  #chatDetails .modal-dialog {
    margin-right: 72px;
  }
}

@media (min-width: 992px) and (max-width: 1024px) {
  header .navbar .nav-link {
    margin: 0 5px;
  }
}

@media (min-width: 992px) and (max-width: 1399.98px) {
  .headerpart3 {
    order: 3;
  }

  .faqs-list .accordion-body {
    padding-left: 40px;
  }
}

@media (min-width: 768px) and (max-width: 991.98px) {
  .chat-session-top {
    display: unset;
    margin-top: 20px;
  }


  .paddx3 {
    padding-left: 2rem;
    padding-right: 2rem;
  }

  /*.db-urebody {
    height: 224px;
    margin-top: -37px;
  } */
  

  .faqs-list .accordion-body {
    padding-left: 39px;
  }

  .db-card h3 {
    font-size: 16px;
  }

  .db-card {
    border-radius: 20px;
    padding: 15px 15px 10px 15px;
  }
}

@media (max-width: 991.98px) {
  .login-copyr {
    width: 100%;
  }

  .change-pwd {
    width: 300px;
  }

  /*14-12-2023 011-00am start*/
  .db-card {
    margin-bottom: 10px;
  }

  .faqwrap-list .accordion {
    min-height: auto;
    max-height: unset;
    overflow-y: auto;
  }

  .db-faqwrap {
    min-height: auto;
  }

  .chat-activity {
    min-height: auto;
  }

  .db-urewrap {
    min-height: auto;
  }

  /*14-12-2023 011-00am end*/
  .paddx3 {
    padding-left: 15px;
    padding-right: 15px;
  }

  .login-banner {
    height: 100%;
  }

  .login-banner img {
    width: 70px;
    height: unset;
  }

  .login-form {
    height: unset;
    text-align: center;
    margin-top: 35px;
    margin-bottom: 35px;
    display: block;
  }

  .login-form img {
    width: 170px;
    margin-bottom: 30px;
  }

  .login-cont {
    position: unset;
    transform: unset;
    width: 300px;
    margin: 0 auto;
    padding-right: 0;
    height: unset;
  }

  .navbar-nav .nav-link.active::after,
  .navbar-nav .nav-link.show::after {
    height: 3px;
    top: 0;
  }

  .activity-chart canvas {
    max-height: unset;
    overflow: auto;
  }

  .activity-chart {
    padding: 10px 45px;
    width: 600px;
    min-height: 200px;
  }

  .chat-activity {
    overflow: auto;
  }

  .db-faq {
    display: unset;
  }

  .db-faq h3 {
    margin-top: 20px;
  }

  .headerpart1 {
    order: 1;
  }

  .headerpart2 {
    order: 3;
    margin-top: 10px;
    background: #f2faf9;
  }

  .headerpart3 {
    order: 2;
  }

  #chatDetails .modal-content {
    width: 100% !important;
  }

  .modal.fade:not(.in).right .modal-dialog {
    transform: unset !important;
    -webkit-transform: unset !important;
  }

  #chatDetails .modal-dialog {
    left: unset;
    margin-top: 0.5rem !important;
    margin-right: 0.5rem !important;
    margin-bottom: 0.5rem !important;
    margin-left: 0.5rem !important;
  }

  #chatDetails {
    --bs-modal-width: 100%;
  }

  .faq-editw {
    display: flex;
  }
}

@media (max-width: 767.98px) {
  .botstylewrap {
    background-size: 100vw;
    background-color: #009d98;
  }

  .search-opt {
    margin-right: 0px !important;
  }

  .search-opt input {
    width: 100%;
  }

  .react-datepicker-wrapper {
    margin-right: 10px;
    display: unset !important;
  }

  .react-datepicker__input-container input {
    width: 100%;
  }

  .search-opt {
    margin-bottom: 5px;
  }

  .top-left-sec {
    display: unset;
  }

  button.btn.btn-primary.chat-session-sub {
    margin-top: 10px;
    margin-left: 0px;
    width: 140px;
    height: 40px;
  }
  .rec-search{
    margin-top: 0px !important;
    margin-left: 10px !important;
  }
  .rec-top{
    display: flex;
  }

  .mainfaqList {
    height: 300px;
  }

  .chat-activity {
    height: unset;
  }

  .db-urewrap {
    margin-top: 10px;
    height: unset;
  }

  .agent-sessions {
    height: unset;
    min-height: 350px;
  }

  /* .chat-sessions-table {
    height: unset;
    min-height: 350px;
  } */

  body {
    font-size: 12px;
  }

  .dashicons a.profile-w {
    width: 35px;
    height: 35px;
  }

  .page-mtitle {
    font-size: 18px;
  }

  .faqs-list {
    margin-top: 15px;
  }

  .faqs-list .accordion-button {
    font-size: 12px;
    line-height: 20px;
  }

  .faqlist-accordion {
    max-height: unset;
  }

  button.btn.btn-primary.agents-add {
    font-size: 12px;
  }

  .db-card h3 {
    font-size: 14px;
  }

  .db-card h2 {
    font-size: 26px;
  }

  .db-card {
    border-radius: 15px;
    padding: 15px 15px 10px 15px;
  }

  header {
    margin-bottom: 15px;
  }
}

@media (max-width: 575.98px) {

  button.btn.btn-primary.chat-session-Ref {
    width: 134px;
  }

  button.btn.btn-primary.chat-session-exp {
    width: 120px;
    margin-right: 10px;
  }

  select.form-select.choose-date {
    width: 110px;
  }

  button.btn.btn-primary.chat-session-sub {
    width: 100px;
  }

  .cs-btn {
    display: flex;
  }

  .chat-session-top {
    display: unset;
  }

  .chat-sessions-sec table {
    width: 1100px;
  }

  .table-btmfilter {
    text-align: center;
    display: unset;
  }

  .navbar-toggler {
    margin-left: 10px;
    width: 37px !important;
    padding: unset;
    font-size: unset;
  }

  .setting-img {
    width: 20px !important;
  }

  .notifi-img {
    width: 20px !important;
  }

  header .navbar-brand img {
    margin-right: unset;
    width: 130px;
  }

  .dashicons a {
    margin: unset;
  }

  .file-upload button {
    margin-top: 10px;
  }

  .faq-filter {
    display: unset;
    text-align: center;
  }

  .input-search {
    width: 100%;
  }

  .agent-sec-top {
    display: unset;
  }

  .agent-btns {
    display: flex;
  }

  button.btn.btn-primary.agents-cat {
    font-size: 12px;
    padding: 2px !important;
  }

  .top-right-sec {
    margin-top: 0.8rem;
  }

  .agents-sec hr {
    margin-top: 15px;
  }

  .chat-sessions-sec hr {
    margin-top: 15px;
  }

  .agentCategoryinput {
    display: unset;
  }

  .agentCategoryinput input {
    width: 100%;
  }

  .agent-category-btn {
    margin-top: 10px;
  }

  #agentCategory hr {
    margin-top: 14px;
  }

  .form-label {
    margin-left: unset !important;
  }

  .modal-header h1 {
    font-size: 15px;
  }

  .accordion-button {
    padding: 16px 10px;
  }

  .faqs-list .accordion-body {
    padding-left: 29px;
  }
}

@media (max-width: 449.98px) {
  .headerpart1 {
    order: 1;
    width: 100%;
    text-align: center;
    padding-bottom: 15px;
  }

  .headerpart3 {
    order: 2;
    display: flex;
    width: 100%;
    justify-content: center;
  }
}

.nextLink {
  text-decoration: none;
}

/* BotStylees */

/* @import url('https://fonts.googleapis.com/css2?family=Inter:wght@100;200;300;400;500;600;700;800;900&display=swap'); */

/* html,
body {
    overflow-x: hidden;
} */

.botstylewrap {
  background: url(../images/conexusmedstaff-home-1.jpg);
  background-size: cover;
  background-repeat: no-repeat;
  height: 100vh;
}

/*Chat Window*/
.chat-pop-up {
  background-size: contain;
  bottom: 145px;
  box-shadow: 0 0 20px rgba(0, 0, 0, .2);
  opacity: 0;
  right: 35px;
  padding: 0;
  position: fixed;
  transform: translatey(20px);
  transition: opacity 0.25s ease, transform 0.25s ease-out;
  width: 360px;
  z-index: -1;
  background: #27998996;
  border-radius: 15px;
  border: 3px solid rgba(255, 255, 255, 0.15);
}

.chat-pop-up.chat-display-on.chat-visible {
  z-index: 99999;
}

.toggle-chat {
  background: #ffffff;
  border-radius: 50%;
  border-style: none;
  border: 2px solid #279989;
  box-shadow: 0 3px 6px 0 rgba(75, 74, 75, 0.2);
  box-shadow: 0 0 20px rgba(0, 0, 0, .2);
  cursor: pointer;
  display: flex;
  flex-direction: column-reverse;
  align-items: center;
  justify-content: center;
  position: fixed;
  height: 60px;
  bottom: 60px;
  right: 35px;
  padding: 10px;
  transition: width 0.3s ease-in-out, background 0.2s ease;
  outline: none;
  width: 60px;
  z-index: 100;
}

.chat-bothead {
  padding: 13px 10px;
  color: #fff;
  background: #218F80;
  display: flex;
  align-items: center;
  justify-content: flex-start;
  cursor: pointer;
  border-radius: 15px 15px 0px 0px;
}

.chat-bothead h2 {
  font-size: 18px;
  margin: 0;
}

.chat-bothead a {
  font-size: 16px;
  color: #fff;
}

.chat_entry {
  padding: 0;
  margin: 0;
  background: #F6F6F7;
  /* border-bottom-left-radius: 15px; */
  /* border-bottom-right-radius: 15px; */
}

.chat_entry iframe {
  width: 100%;
  min-height: 55vh;
  padding: 5px;
  background: #fff;
}

.toggle-chat:hover,
.toggle-chat:active {
  background: #f6fffe;
}

.open-chat {
  display: flex;
  align-items: center;
  justify-content: space-between;
  color: #279989;
  font-size: 18px;
  font-weight: 600;
  line-height: 27px;
  opacity: 1;
  transition: opacity 0.2s 0.2s ease-out;
  margin-top: 20px;
}

.open-chat img {
  width: 35px;
}

.toggle-chat.chat-is-open .open-chat {
  transition: none;
  opacity: 0;
}

.toggle-chat .close-chat {
  margin-top: 2px;
  opacity: 0;
  transform: rotate(-40deg);
}

.toggle-chat.chat-is-open .close-chat {
  opacity: 1;
  transform: rotate(0deg);
  transition: opacity 0.2s ease-out, transform 0.4s ease-out;
  margin-top: -55px;
}

.toggle-chat.chat-is-open .close-chat i {
  font-weight: 700;
  font-size: 25px;
  color: #156e62;
  margin-top: 5px;
  display: block;
}

.chat-display-on {
  display: block !important;
}

.chat-visible {
  opacity: 1;
  transform: translatey(0);
}

.chat_entry iframe p {
  font-family: 'Inter', sans-serif !important;
  color: rgba(12, 46, 41, 0.75) !important;
  line-height: 22px !important;
  font-size: 16px !important;
}

.chat-botfoot {
  background: #f6f6f7;
  padding: 3px 10px 7px 10px;
  border-bottom-left-radius: 15px;
  border-bottom-right-radius: 15px;
}

.chat-botfoot p {
  margin: 0;
  font-size: 13px;
  color: #667085;
  text-align: center;
}

.chat-botfoot p a {
  color: #279989;
  text-decoration: none;
  font-weight: 500;
}

.chat-botalert {
  background: #ffffff;
  border-style: none;
  border-radius: 10px 10px 0 10px;
  border: 2px solid #279989;
  box-shadow: 0 0 20px rgba(0, 0, 0, .2);
  cursor: pointer;
  position: fixed;
  bottom: 60px;
  right: 110px;
  padding: 10px 15px;
  transition: width 0.3s ease-in-out, background 0.2s ease;
  outline: none;
  z-index: 100;
  width: 280px;
}

.chat-botalert span {
  color: #000;
  font-size: 20px;
  position: absolute;
  top: -12px;
  right: -8px;
}

.chat-botalert span i {
  color: #fff;
  background: #000;
  width: 20px;
  height: 20px;
  line-height: 20px;
  border-radius: 50%;
  display: block;
  font-size: 18px;
  text-align: center;
}

.chat-botalert p {
  margin: 0;
}

.chat-bothead img {
  width: 25px;
  margin-right: 7px;
}



/* Search Option */

.search-opt input {
  border: var(--bs-border-width) solid var(--bs-border-color);
  line-height: 2.5;
  border-radius: 7px;
  padding-left: 10px;
  outline: 0;
}

.search-opt {
  margin-right: 10px;
}

/* Media Query */
@media (max-width: 767.98px) {
  .botstylewrap {
    background-size: 100vw;
    background-color: #009d98;
  }

  .chat-pop-up {
    bottom: 90px;
    right: 10px;
    width: 300px;
  }

  .toggle-chat {
    height: 50px;
    bottom: 30px;
    right: 10px;
    width: 50px;
  }

  .open-chat img {
    width: 30px;
  }

  .chat-botalert {
    width: 220px;
    bottom: 15px;
    right: 70px;
  }
}

@media (max-width: 575.98px) {
  .chat-pop-up {
    bottom: 90px;
    right: 0;
    width: 100%;
  }
}


.botbox-bg img {
  width: 300px;
}

.botbox-bg {
  padding: 60px;
  background: #009688;
  margin: 80px 0;
  text-align: center;
}



/*  */
.e-message {
  font-size: 12px !important;
  color: red;
  margin-top: -5px;
  margin-left: 2px;
}

.e-msg {
  margin-top: 3px;
}


input.form-control.err-msg {
  border: 1px solid #ff0000b0;
}

input.form-control.err-msg::placeholder {
  color: #ff0000c9;
}

.response-popw {
  text-align: center;
  padding: 40px 20px;
}
.response-popw h2 {
  font-size: 18px;
  margin-bottom: 20px;
}
.response-btn button {
  margin: 5px;
}